RECORD STORE DAY FAQ

GET A LOAD OF THESE SWEET, BORING DETAILS:

    • ALL RSD TITLES ARE ONE PER PERSON / ADDRESS / HOUSEHOLD / BILLING ADDRESS / WHATEVER. WE TAKE THAT SERIOUSLY. IF YOU PLACE MULTIPLE ORDERS FOR THE SAME TITLES, THEY'RE GONNA GET CANCELED.
    • ALL SALES OF RSD TITLES ARE FINAL ONCE SHIPPED. NO REFUNDS, NO RETURNS. WE CAN'T RETURN THEM, AND WE TYPICALLY WON'T HAVE STOCK TO DO AN EXCHANGE. IT IS WHAT IT IS, AS THEY SAY.
    • RE: CORNER DINGS, SEAM SPLITS, ETC. EVERY YEAR SOME RSD PRODUCTS ARRIVE IN OUR SHOP WITH MINOR COSMETIC DAMAGE. WE'VE DONE OUR BEST TO LET YOU KNOW IN THE INDIVIDUAL PRODUCT PROFILES WHICH TITLES MAY SHIP WITH SLIGHT BLEMISHES. DUE TO THE LIMITED NATURE OF RSD RELEASES, WE'RE NOT OFFERING ANY DISCOUNTS ON THESE ITEMS AT THIS TIME.
    • WE PACK ONLINE PURCHASES IN THE ORDER IN WHICH THEY ARE RECEIVED. MINT COPIES WILL SHIP FIRST, ANY COPIES WITH COSMETIC DAMAGE WILL SHIP LAST.
    • WE PACK ALL VINYL ORDERS IN BUBBLE WRAP AND WE USE WHIPLASH MAILERS WITH CRUMPLE ZONES FOR ORDERS UNDER ABOUT 6 LPs. WE USE RECYCLED SHIPPING BOXES WITH CRUMPLE ZONES FROM OUR DISTRIBUTORS FOR LARGER ORDERS, AND SIMPLE CARDBOARD BAGSUNLIMITED BOX MAILERS FOR STANDALONE 7" ORDERS. WE DO OUR BEST TO PROTECT YOUR STUFF, BUT SHIPPING HAPPENS. AGAIN, THERE ARE NO RETURNS/REFUNDS ON RSD TITLES FOR ANY REASON.
    • IT'S FINE IF YOU PLACE MULTIPLE ORDERS FOR DIFFERENT RSD RELEASES. WE WILL AUTOMATICALLY COMBINE AND SHIP ALL OF YOUR ORDERS TOGETHER, AND WE'LL REFUND ANY ADDITIONAL SHIPPING CHARGES, MINUS A $1 ADDITIONAL TRANSACTION FEE FOR, YEP, YOU GUESSED IT, EACH ADDITIONAL TRANSACTION.
    • IF YOU FOLLOW US ON SOCIAL MEDIA, YOU'VE PROBABLY SEEN THE ISSUES WE'VE HAD WITH SHIPPING OVER THE LAST COUPLE OF YEARS. $6.50 FLAT-RATE MEDIA MAIL FOR UNLIMITED LPs IS WHAT MOST PEOPLE CHOOSE, BUT WE CANNOT GUARANTEE ANY KIND OF TIMELY DELIVERY FOR USPS MEDIA MAIL PACKAGES. IF YOU'D LIKE TO BE PRETTY CERTAIN THAT YOUR ORDER WILL ARRIVE IN 1-5 BUSINESS DAYS, PLEASE PURCHASE THE UPS GROUND SHIPPING OPTION AT CHECKOUT.

    OK? UNDERSTOOD? THANK YOU FOR CHOOSING 10,000 Hz FOR SOME OR ALL OF YOUR RECORD STORE DAY NEEDS.