RECORD STORE DAY FAQ

GET A LOAD OF THESE SWEET, BORING DETAILS:

    • ALL RSD TITLES ARE ONE PER PERSON / ADDRESS / HOUSEHOLD / BILLING ADDRESS / WHATEVER. WE TAKE THAT SERIOUSLY. IF YOU PLACE MULTIPLE ORDERS FOR THE SAME TITLES, THEY'RE GONNA GET CANCELED.
    • ALL SALES OF RSD TITLES ARE FINAL. NO REFUNDS, NO RETURNS. WE CAN'T RETURN THEM, AND WE TYPICALLY WON'T HAVE STOCK TO DO AN EXCHANGE. IT IS WHAT IT IS, AS THEY SAY.
    • RE: CORNER DINGS, SEAM SPLITS, ETC. EVERY YEAR SOME RSD PRODUCT ARRIVES IN OUR SHOP WITH MINOR COSMETIC DAMAGE. WE'VE DONE OUR BEST TO LET YOU KNOW WHICH TITLES MAY SHIP WITH SLIGHT BLEMISHES. DUE TO THE LIMITED NATURE OF RSD RELEASES, WE AREN'T OFFERING ANY DISCOUNTS ON THESE ITEMS.
    • WE PACK ONLINE PURCHASES IN THE ORDER IN WHICH THEY ARE RECEIVED. MINT COPIES WILL SHIP FIRST, ANY NEAR-MINT COPIES IN STOCK WILL SHIP LAST.
    • WE PACK ALL VINYL ORDERS IN BUBBLE WRAP AND WE USE WHIPLASH MAILERS WITH CRUMPLE ZONES FOR ORDERS UNDER ABOUT 6 LPs AND WE USE RECYCLED SHIPPING BOXES WITH CRUMPLE ZONES FROM OUR DISTRIBUTORS FOR LARGER ORDERS. WE DO OUR BEST TO PROTECT YOUR STUFF, BUT SHIPPING HAPPENS. AGAIN, THERE ARE NO RETURNS/REFUNDS ON RSD TITLES.
    • IT'S FINE IF YOU PLACE MULTIPLE ORDERS FOR DIFFERENT RSD RELEASES. WE WILL COMBINE AND SHIP ALL OF YOUR ORDERS TOGETHER, AND WE'LL REFUND ANY ADDITIONAL SHIPPING CHARGES, MINUS A $1 ADDITIONAL TRANSACTION FEE FOR, YEP, YOU GUESSED IT, EACH ADDITIONAL TRANSACTION.
    • IF YOU FOLLOW US ON SOCIAL MEDIA, YOU'VE PROBABLY SEEN THE ISSUES WE'VE HAD WITH SHIPPING THIS YEAR. $6.50 FLAT-RATE MEDIA MAIL FOR UNLIMITED LPs IS WHAT MOST PEOPLE CHOOSE, BUT WE CANNOT GUARANTEE ANY KIND OF TIMELY DELIVERY FOR USPS MEDIA MAIL PACKAGES. IF YOU'D LIKE TO BE PRETTY CERTAIN THAT YOUR ORDER WILL ARRIVE IN 1-5 BUSINESS DAYS, PLEASE PURCHASE UPS GROUND SHIPPING AT CHECKOUT.

    OK? UNDERSTOOD? THANKS FOR CHOOSING 10,000 Hz FOR AT LEAST SOME OF YOUR RECORD STORE DAY NEEDS.